PayPal charging problem

vinnson

Dear Captains,There are some players reported that they have not yet received the KPcoin after charging. If you are facing this situation, don't panic and don't worry. We have complete PayPal record that able to track all the charges. This maybe due to the PayPal payment portal communication delay after we upgraded the security system. Our staff are working on fixing it. In the meanwhile, please ensure that you added the charging website (club.kupaisky.com) and its sub-websites to your adblock software white list. And also DO NOT close the pop up until the payment is finished completely!&nbsp;  &nbsp; Send us a ticket if you did not receive KPcoin, maybe there is delay in getting it, but you will definitely get them. Thanks!NavyField Fleet Mission Management Team<br/><br/>Binned by vinnson

xengauro

Hello. As I make a phone transfer, I do not have such a window. I am still waiting for a reply to the ticket regarding my kpcoin because I have received their nid for 3 days.

xengauro

And again the same ... the problem is with the purchase of 68 kpcoin because I did not get them immediately to the account, while 18 were immediately transferred to&nbsp;me ... please deal with this topic as soon as possible.

Hitlist

Exactly how long is the delay in getting my KPCoins, cause I've been waiting for about 4 days now, and my ticket is still unread.

nipper2271

Still Waiting even though i sent tickets and screens and payment numbers &nbsp; ,,,

starkiller_x

Im&nbsp;waiting as well, and there also seems to be no way of getting ahold of any of the moderators or the support team...

vinnson

Hello,We are delivering the KPcoin manually if there are delay in your transaction. It may takes 1-3 days. Please be patient in the meanwhile, our engineers is checking the problem with PayPal and waiting for them to provide more information too.&nbsp;Thank you for your support.Vinnson

nipper2271

Sorted now&nbsp;