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[Discuss] Account in sleeping mode

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Post time 2018-12-5 23:20 | Show all posts |Read mode

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Hello,
I want to "wake up" my account, is there anyway to do it? I contacted support but they only answered with "sleep is close".
Does that mean i'm screwed? And need to level up again? I only remember that it's quite difficult to level up in the game, and i would like to get with my cv's as soon as possible. If not, well... i think i can try leveling up again...
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Post time 2018-12-6 17:21 | Show all posts

Account in sleeping mode

You need to treat it like an account recovery. Also leveling has changed dramatically.
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 Author| Post time 2018-12-6 23:45 | Show all posts

Account in sleeping mode

layer_Z]
You need to treat it like an account recovery. Also leveling has changed dramatically.
[/QUOTE]
Thanks for the answer. Where do i do this? In the link they provide on the Account Activation, it renders me only the "Failed ! Please check your username and password!".
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Post time 2018-12-7 06:13 | Show all posts

Account in sleeping mode


Similar thing happened with my account.  Account activation failed every time with Please check your username and password.  I submitted two tickets, first one closed, second no response.  I opened up a third with as much info as possible. I attached screenshots and emails from prior correspondence from NF Support/SDEnterNET to prove I was who I was, asking to please activate my account; still no response.  Once a week I would attempt to reset my password while trying to activate my account.  Voila, approx one month later the password reset was successful.  All or most of my crew were restored.  All but one BB6 was still in my shipyard, but it appeared that the credits I spent on them were in my HQ.  Most of my points for the BB6s were not credited but heck, just lucky I had what I had. At the end of the day I am happy my account was restored but I never did get a response from support. Hope this helps.
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Post time 2018-12-7 21:58 | Show all posts

Account in sleeping mode

TBH you are better off watching paint dry on a wall in slow motion then to wait for a responce back from Support
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 Author| Post time 2018-12-7 23:14 | Show all posts

Account in sleeping mode

g14]
TBH you are better off watching paint dry on a wall in slow motion then to wait for a responce back from Support
[/QUOTE]
Well i got a response in less than 24 hrs, but it was quite... abstract.
 
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