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[Discuss] Cannot enter the game !!!

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Sergeant

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Post time 2020-3-7 13:47 | Show all posts |Read mode
Dear GM

After logging in on 2/26, the message "Client information must be updated" keeps appearing, even after the update two days ago,
Ask if other players have encountered the same problem, how to solve it?
In addition to the official website of China, is there any official website of other countries?
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Corporal

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Post time 2020-3-7 20:40 | Show all posts

Cannot enter the game !!!

You need to manually update your NF - download last patch and extract it into NF main folder.
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Author Post time 2020-3-8 10:29 | Show all posts

Cannot enter the game !!!

After logging in on 2/26, the message "Client information must be updated" keeps appearing, even after the update two days ago, Tryied manual update, reinstallAsk if other players have encountered the same porblem, how to solve it?
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Post time 2020-3-8 22:55 | Show all posts

Cannot enter the game !!!

If manual update also fail it means that sth interrupting update process. Check if your antivir/firewall isnt interfering. If this fail also, send support ticket. For most of players manual update always works.
Try this also:
Delete gameguard folder Launch fm installer pick repair Apply manual full patch (Blackpearl patent) - maybe it will work.
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Post time 2020-3-9 13:26 | Show all posts

Cannot enter the game !!!

mr44]
If manual update also fail it means that sth interrupting update process. Check if your antivir/firewall isnt interfering. If this fail also, send support ticket. For most of players manual update always works.
Try this also:
Delete gameguard folder Launch fm installer pick repair Apply manual full patch (Blackpearl patent) - maybe it will work.
[/QUOTE]
I also got this problem , and all methods I've tried except gameguard
But gameguard is a part of the program ,does deleted it will be safe?
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Post time 2020-3-10 19:04 | Show all posts

Cannot enter the game !!!

It should be - after deleting gameguard, launch FM installer, pick repair - it should repair badly installed gameguard i think. Anyway if this will not do this, you will not be able to login to game cuz server checks if gameguard is running properly.
If you are not sure about it, send support ticket.
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Post time 2020-3-12 21:38 | Show all posts

Cannot enter the game !!!

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Author Post time 2020-3-13 14:02 | Show all posts

Cannot enter the game !!!

GM has fixed this issue with automatic updates, if you still have a issue, send a ticket to GM
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