BAN ACCOUNT?????????!!!

novakiller

Hi, i cant post with me account and post it with friend account: I enter today and in Memo Mensaje i see msg "
 
 
 
 
 
 
 
Dear Palopin,
Your account has been temporarily suspended for the following reason
 
Ban Period : 06. 21. 2017 11:20 PST ~ 06. 28. 2017 11:20 PST
Reason : Map hack detected,this is final chance,reinstall your client and don't use 3rd party software
 
If you have further questions regarding your account status, please send us support ticket.
 
 
I never use maphack or other program for noobs ussers.   Its very curious... 06. 16. 2017 22:36 PST I Post this """"Hi, i play all days good , but today when open NF i get discconect from the server when i log and Antivirus detect this "Trojan:Win32/Fuery.A!cl
Alert level: Severe"
file:E:\Navyfield\Main.dll
 
This threat has been identified by heuristics as an emerging malware attack. There is no specific behavior that identifies this threat, since this threat is a collection of different malware types. This includes malware categories such as:
Bank theft
Botnets
Click-fraud
Ransomware
Trojans
  never have problem with antivirus idk why now detected this.  
  What is this about?
Thanks. """"-.
 
 
 
I unistall the game(antivirus delete any archive from folder and i cant log) since no one answered and i was afraid it would be a keylogger or other issue. Download the game ,install, and play normally and today enter the forum to see whats new and i take this surprise...   Im very disappointed really never use nothing, only play fair.   Its not because i cant not play, but i know that banned me without reasons and that they can ban me again forever WITHOUT REASON.
EDIT: Play Mu Official (really sry if it is Spam the name of game is other... Idk if us know ) along with Navyfield, The game has "NProtect GameMon Rev 2478" (GameGuard), not is a pirate game there for everthing is legal, they will know that is a AntiCheat. This is the olny thing i have open with NavyField. Check the case please, if you need files from my Pc , i gladly privide them.  https://en.wikipedia.org/wiki/NProtect_GameGuardApologies for being Long.Palopin.

jacopo

Looks to me like you fixed the game by uninstalling it

novakiller

acopo]
Looks to me like you fixed the game by uninstalling it
[/QUOTE] i dont understand what you mean.

novakiller

eamNF]
The detection system is reliable. Put your navyfield.exe and main.dll into anti virus exception list and reinstall the game then you should be good to go if you don't use other softwares or edit game files. If you try to attach another program to the game then the detection system will ban you. 
[/QUOTE]But Vinnson, i never use cheats and less modify files,if i use any kind of cheat with wich face i would post this. Really only have GameGuard open with NF, play Nf and the other game that tells you. And i repeat, is not because i can not play for Ban, but i know i never use cheats and they baned me,and this can be repeated and lost my account forever without reason.I really would like you to investigate wich is what happened because it is not fair.PD:Antivirus microsoft security essentials.